The banking and financial services industry is transforming at a rapid pace because of the adoption of the latest technologies into the day-to-day operations. Banks, in particular, are utilizing omnichannel communication to gather holistic customer and business data for improved customer experience and compliance performance. To enhance customer experience further and remain competitive, banks are exploring real-time big data analytics. With the dynamic changes in the market needs, the financial institutions are leveraging analytics to rethink their strategies and stay ahead of the challenges.
In addition, technologies such as artificial intelligence, machine learning, and AR/VR are playing a vital role in bringing secure and customer-centric solutions in the areas of user authentication and customer support. Besides, blockchain and APIs are enabling banks to break out of the limitations and collaborate with diverse types of companies and customers to make the most of the current opportunities and introduce new and engaging services.
To help organizations in the APAC region find the best financial technology solutions that fit their business needs, in this issue of CIO Review, we present the top 10 banking technology companies in APAC. The companies featured in this edition offer smart solutions that enable banks to remain innovative and excel as a value-driven firm. The firms featured in this issue exhibit vast knowledge and in-depth expertise in banking technology. The listing provides a look into how these companies are creating a difference for banks in the APAC region.
We bring to you CIO Review’s APAC “Top 10 Banking Technology Companies - 2020.”